Due to the nature of CRÈME by Sugar hemp cigarette products and the safety of all customers, we are unable to accept any returns or exchanges for hemp cigarette products. All sales are final for smokable products.
Branding, clothing, accessories, and other non smokable products can be returned within 30 days of delivery. Items must be unused, unwashed, and in the same condition as it was received, with all original tags in tact.
If you are dissatisfied with our products for any reason, please contact us at firstname.lastname@example.org so that your issue may be resolved. Sugar is committed to the satisfaction of every customer, and stand by the quality of each product.